Gaming is meant to be fun — not an escape from pressure or problems. At HHDB, you are always in control. We are here to make sure your experience stays safe and enjoyable.
HHDB believes gaming should be a source of fun and entertainment — never a burden on your life. Responsible Gaming Responsible gaming means more than following rules — it means understanding your own limits and making decisions accordingly. Thousands of players across Bangladesh enjoy HHDB every day, and the safety of every one of them matters equally to us.
HHDB's responsible gaming program is more than just a page — it is a core part of who we are. We have proactively built tools and features that give you full control over your gaming. How long you play, how much you spend, or whether you take a break entirely — it's all in your hands.
Gaming addiction is a real condition that can affect anyone — it is not a sign of weakness. Recognizing it early is what takes real awareness. At HHDB, you are never alone. Our support team, self-assessment tools, and referrals to professional organizations are always here for you.
HHDB gives you powerful tools to stay in control of your gaming. They're easy to use and can be activated at any time.
Set a maximum deposit amount for each day, week, or month in advance. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies — this is an intentional safeguard.
Turn on the session timer to track how long you've been playing. You'll receive automatic reminders after a set period. Taking regular breaks during long sessions is the foundation of healthy gaming.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you will not receive any marketing messages or promotions.
Close your account completely for anywhere between 6 months and 5 years. During self-exclusion, logging in is entirely blocked and the account cannot be reopened on your own.
View your complete gaming history at any time — how long you played, how much you won or lost. Seeing the data makes it easier to understand your own habits.
If a family member is struggling, a loved one or trusted person can contact us to request support. We will handle everything with complete confidentiality.
If you recognise any of these signs in yourself, seek support right away. Be honest with yourself.
💡 Keep in mind: If you notice these signs, it's not a weakness — recognizing them and seeking help takes real courage. Reach out to HHDB's support team or use the self-assessment tool below.
Check any of the statements below that apply to you. This is entirely private and no information is stored.
Log in to your HHDB account and click the profile icon in the top right corner.
Go to your account settings and look for the "Responsible Gaming" option.
Set a deposit limit, session timer, cooling-off period, or self-exclusion — whatever you need.
Verify with an OTP to confirm your settings. Changes take effect immediately.
For any concerns, reach us via live chat or at support@hhdb.ws. We're always ready to help.
Our specialist team is available via live chat 24 hours a day, 7 days a week. You can talk to us about any concern, in complete confidence.
Send a message to support@hhdb.ws. All responsible gaming requests are handled as top priority and responded to within 24 hours.
Gaming addiction is a health issue. HHDB can connect you with professional counsellors or mental health services when needed.
Worried about a family member's gaming behavior? Reach out to us — we offer support and guidance for families too.
HHDB strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration using a national ID or passport. Any account found to belong to a minor is immediately suspended and all transactions are reversed. If you have children at home, we strongly recommend setting a password or PIN lock on your devices.
Responsible Gaming Responsible gaming means more than just setting limits — it means a fair and transparent gaming environment. All games on HHDB are powered by certified Random Number Generators (RNG), ensuring no player has an unfair advantage or disadvantage. Full win/loss rate information is disclosed so you can always make informed decisions.
HHDB never runs advertisements that target vulnerable individuals or make unrealistic promises. All promotional messages clearly state the applicable terms and conditions. During any Cooling Off or Self-Exclusion period, no marketing messages are sent — this is a commitment we enforce at the technical level.
Financial difficulties and gaming addiction often go hand in hand. That is why HHDB has safeguards beyond deposit limits — for instance, large deposits made across multiple payment methods within a short timeframe trigger automatic alerts. There are also no extra barriers to withdrawals; you can access your winnings quickly and easily.
HHDB does not simply react when problems arise — we take proactive steps before they develop. Our system automatically detects unusual gaming patterns and notifies the player in question. On-screen reminders prompt regular breaks. Our goal is for every player to stay healthy and happy over the long term.
📌 Please note: Gaming is entertainment, not a source of income. At HHDB, only play with money you can afford to lose — funds whose loss won't affect your daily life. Playing responsibly means playing smart.
The questions players ask most about responsible gaming